How to Make a Claim
Motor/Commercial Vehicle Insurance
We use a single claims handling service for all users.
Please call 0844 980 0035. Please quote your BD Elite certificate
number, or if you have an AIM certificate quote ES90000017.
You will need to advise the name of the insurers and policy
number and have all the details for the accident or theft
to hand. You will find all the details on your schedule
or certificate of insurance.
Please call us on 01422 842984 to report
the claim during normal office hours.
For out of hours emergencies, please call
Direct Group claims on 0844 412 4258 who handle claims on
our behalf. They will be able to arrange emergency contractors
for temporary works if required. If you have any difficulties,
please call our out of hours emergency numbers as detailed
below in 'All Other Claims'.
For emergency claims, your travel insurance documents will contain an
emergency telephone number to call. For non-emergency claims, please
contact us for a claim form on your return.
All Other Claims
Please call us on 01422 842984
For out of hours emergencies, please
call in the following order - Simon on 07710 449135, Keith
on 01422 842739 or Jim on 07970 049819.
Return completed forms to:
Ryburne Brokers & Co.
28 Market Street