How to Make a Claim

Motor/Commercial Vehicle Insurance

We use a single claims handling service for all users. Please call 0844 980 0035. Please quote your BD Elite certificate number, or if you have an AIM certificate quote ES90000017. You will need to advise the name of the insurers and policy number and have all the details for the accident or theft to hand. You will find all the details on your schedule or certificate of insurance.

Home Insurance

Please call us on 01422 842984 to report the claim during normal office hours.
For out of hours emergencies, please call Direct Group claims on 0844 412 4258 who handle claims on our behalf. They will be able to arrange emergency contractors for temporary works if required. If you have any difficulties, please call our out of hours emergency numbers as detailed below in 'All Other Claims'.

Travel

For emergency claims, your travel insurance documents will contain an emergency telephone number to call. For non-emergency claims, please contact us for a claim form on your return.

All Other Claims

Please call us on 01422 842984
For out of hours emergencies, please call in the following order - Simon on 07710 449135, Keith on 01422 842739 or Jim on 07970 049819.

Return completed forms to:

Ryburne Brokers & Co.
28 Market Street
Hebden Bridge
West Yorkshire
HX7 6AA